Because the plane is assigned at flight time instead of in advance, there is no disruption when any one plane is snagged, and no one is waiting for the plane to return. Most of the time a quick radio call to the dispatcher will confirm that a flight lesson that’s going well can be extended a few minutes.
Focus on People
It is always ….. all about people
The staff is our most important and our most expensive resource. What do we want our staff doing? Holding planning meetings? Handling disruptions? Focussed on spreadsheets – analyzing, calculating?
There will always be some of that. But FleetCaptain takes on a great deal of the underlying administration. It co-ordinates activities and ensures there are few errors or disruptions in the operational flow.
The staff has more time to focus on the customers. Pilots. Talk about flying. Figure out what the customer needs. Where can we find improvements? How can we solve problems?
How can we make flying and flight training more fun?!